Senate
Nov 8, 2017Federal Agency Customer Experience Act of 2017
Summary
Official
Federal Agency Customer Experience Act of 2017 (Sec. 2) This bill expresses the sense of Congress that all agencies should strive to provide high-quality, courteous, effective, and efficient services and seek to measure, collect, report, and utilize metrics relating to the experience of persons interacting with them to continually improve services. (Sec. 4) The...
Bill Progress
Passed Senate, sent to House
Introduced(5/10/17)
Committee
Passed
House
Passed
Senate
President
Law
Sponsor
CM
Mr. McCaskill
(D) MO
Cosponsors (1)
Topics
Latest Action
Referred to the House Committee on Oversight and Government Reform.
Nov 8, 2017